Privacy Policy

Introduction

Contact Information

Information You Provide to Us

• Contact and Account Information: When you register for our services, contact us, or request information, we collect personal information such as your name, email address, phone number, mailing address, and login credentials.
• Payment Information: When you make purchases through our website, we collect payment information, including credit card details, billing address, and other financial information necessary to process your payment. Payment processing is handled securely through Stripe, our payment processor.
• Student Information: We may collect information about students, including academic records, test scores, educational interests, and other information relevant to providing our tutoring and test preparation services.
• Communications: We collect information you provide when you communicate with us through email, phone, our website, or any other means.

Information We Collect Automatically

• Usage Information: We collect information about how you interact with our website, including pages visited, time spent on pages, links clicked, and actions taken on our site.
• Device Information: We collect information about the device you use to access our website, including device type, operating system, browser type, and IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities on our website. For more information about our use of cookies, please see the "Cookies and Similar Technologies" section below.

How We Use Your Information

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of ibidPREP and others
• Personalize your website experience and deliver content relevant to your interests
• Comply with legal obligations and enforce our legal rights

Disclosure of Your Information

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Payment Processors: We share payment information with our payment processor, Stripe, to process your payments.
• Analytics Providers: We use Google Analytics to help us understand how users interact with our website. Google Analytics uses cookies and similar technologies to collect and analyze information about the use of our website. You can learn more about how Google uses your data at: https://policies.google.com/privacy/partners.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of ibidPREP, our users, or others.

Cookies and Similar Technologies

• Essential Cookies: These cookies are necessary for our website to function properly and cannot be switched off in our systems.
• Analytics Cookies: We use Google Analytics to collect information about how users interact with our website. This helps us improve our website and services.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Your Cookie Choices

Data Security

Your Privacy Rights

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

California Privacy Rights

Children's Privacy

Changes to Our Privacy Policy

Third-Party Links